Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and LoomEvent ("Company", "we", "us", or "our") concerning your access to and use of the loomevent-com-web-mc3k.vercel.app website and event management platform (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

2. Eligibility

You must meet the following requirements to use the Platform:

• You must be at least 13 years old
• If you are under 18, you must have parental or guardian consent
• You must provide accurate and complete registration information
• You must not be prohibited from using the Platform under applicable law
• You must not have been previously suspended or banned from the Platform

3. Account Registration and Security

3.1 Account Creation

To use certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Immediately notifying us of any security breaches

3.3 Account Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your account if you violate these Terms.

4. User Roles and Responsibilities

4.1 Event Organizers

If you create or manage events, you agree to:

• Provide accurate event information
• Honor all ticket sales and commitments
• Comply with all applicable laws and regulations
• Handle attendee data responsibly and in accordance with privacy laws
• Not create fraudulent or misleading events
• Obtain necessary permits and licenses
• Maintain appropriate insurance coverage

4.2 Event Attendees

If you purchase tickets or attend events, you agree to:

• Provide accurate information when registering
• Comply with event rules and regulations
• Not resell tickets unless permitted by the event organizer
• Not engage in fraudulent ticket purchases
• Respect venue policies and staff

5. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload harmful code, viruses, or malware
• Engage in fraudulent activities
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Scrape or harvest user data
• Interfere with platform functionality
• Impersonate others or misrepresent your affiliation
• Create fake accounts or manipulate metrics
• Reverse engineer or attempt to access source code
• Use automated systems (bots) without permission

6. Tickets, Payments, and Refunds

6.1 Ticket Purchases

When purchasing tickets:

• All ticket sales are facilitated through our payment processor (Stripe)
• You authorize us to charge your payment method
• Prices are as displayed at the time of purchase
• We may charge service fees in addition to ticket prices
• All sales are final unless otherwise stated

6.2 Refund Policy

Refunds are subject to the event organizer's refund policy. Generally:

• Event organizers set their own refund policies
• Refunds for canceled events are at the organizer's discretion
• Service fees may be non-refundable
• Refund requests must be made within the specified timeframe
• We reserve the right to issue refunds in cases of fraud

6.3 Event Organizer Payouts

For event organizers:

• Payouts are processed according to your payment schedule
• We deduct platform fees before disbursing funds
• You must maintain valid payment information
• Payouts may be delayed for verification or fraud prevention

7. User Content

7.1 Your Content

You retain ownership of content you create or upload. By posting content, you grant us:

• A worldwide, non-exclusive license to use, display, and distribute your content
• The right to modify content for technical compatibility
• The right to use your content in marketing materials (with attribution)

7.2 Content Responsibilities

You represent and warrant that your content:

• Does not infringe on intellectual property rights
• Does not violate applicable laws
• Does not contain harmful or offensive material
• Is accurate and not misleading

7.3 Content Removal

We reserve the right to remove content that violates these Terms or is otherwise objectionable.

8. Intellectual Property Rights

8.1 Our Property

The Platform and its content are owned by LoomEvent and protected by:

• Copyright laws
• Trademark laws
• Patent laws
• Other intellectual property laws

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal or business use in accordance with these Terms.

8.3 Restrictions

You may not:

• Copy, modify, or distribute our content
• Create derivative works
• Reverse engineer the Platform
• Remove copyright or trademark notices

9. Third-Party Services

The Platform integrates with third-party services including:

• Payment processors (Stripe)
• Email services (Resend)
• Social media platforms
• Analytics providers

Your use of third-party services is governed by their respective terms and policies. We are not responsible for third-party services.

10. Disclaimers

We do not guarantee that events will occur as advertised or that event organizers will fulfill their obligations.

11. Limitation of Liability

12. Indemnification

You agree to indemnify and hold harmless LoomEvent from any claims, damages, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of any rights of third parties
• Your content or events
• Your negligence or willful misconduct

13. Dispute Resolution

13.1 Informal Resolution

If you have a dispute, please contact us first at legal@loomevent.com to attempt informal resolution.

13.2 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or collective arbitrations.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on the Platform
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

16. Termination

16.1 Termination by You

You may terminate your account at any time through your account settings.

16.2 Termination by Us

We may suspend or terminate your access if you:

• Violate these Terms
• Engage in fraudulent activity
• Pose a security or legal risk
• Fail to pay fees owed

16.3 Effect of Termination

Upon termination:

• Your right to use the Platform ceases immediately
• We may delete your account and content
• Outstanding obligations remain in effect
• Provisions that should survive termination will continue to apply

17. General Provisions

17.1 Entire Agreement

These Terms constitute the entire agreement between you and LoomEvent.

17.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full effect.

17.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms at any time.

17.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.

18. Contact Information

For questions about these Terms, please contact us: